Menu

Contact Us

Get in Touch With Us

Whether you're a partner or enterprise — our team is ready to answer questions, support integrations, and guide your KSeF strategy.

Partner & Sales

For partnership opportunities, commercial information and enterprise solutions.

partners@fakturyincloud.com
Technical Support

Need help with integrations, tokens, onboarding or KSeF workflows? We’re here for you.

support@fakturyincloud.com
Our Offices

Poland — R&D Headquarters

Italy — Operations & Compliance Center

Frequently Asked Questions

KSeF issues the invoice normally. You then deliver it via PDF, e-mail or paper. The document includes a QR code so the foreign client can verify it.

Foreign customers without a Polish NIP cannot access KSeF. You must provide the invoice through the agreed method (PDF, e-mail, etc.).

Yes, we assist with integrations, API issues, and troubleshooting—especially in offline or emergency modes.